SURS Blog

Privacy Policy of Surs AG

Effective: March 2025

Surs AG, located at Alte Buchserstrasse 8, 8108 Dällikon, Switzerland (hereinafter "Surs AG," "we," or "us"), takes the protection of your personal data very seriously. This privacy policy informs you about which personal data we collect, how we use it, and your rights regarding your data.

Responsible Entity

The responsible entity for data processing is:

Surs AG

Alte Buchserstrasse 8

8108 Dällikon

Switzerland

Email: contact@surs.ch

Website: www.surs.ch

2. Collection and Processing of Personal Data

We collect and process personal data when you:

Visit and use our website
Make a purchase in our online shops or through partner platforms
Communicate with us (e.g., via email or phone)
Participate in contests or surveys

The personal data we collect may include:

Name, address, email address, and telephone number
Payment and billing information
Order and transaction data
Communication content and other provided information

3. Purpose of Data Processing

We process your personal data for the following purposes:

To fulfill and manage orders
To operate and manage our online shops and marketplace offerings
For customer communication and support
To improve our products and services
To comply with legal obligations

4. Data Sharing

We only share personal data with third parties when necessary, such as with:

Payment service providers for transaction processing
Shipping and logistics partners for the delivery of goods
IT service providers for system maintenance and management
Authorities or legal entities when legally required

5. Data Storage and Protection

Your personal data will be stored in Switzerland or within the EU/EER. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.